POSITION TITLE: Project Coordinator


Paul Davis is currently looking for a Project Coordinator

Paul Davis is currently looking for a Project Coordinator to work in a team environment alongside a Project Manager and a PMA/Estimator. At Paul Davis, we help home owners put their lives together after a traumatic event. If you like helping others and would enjoy the reward of knowing that you helped someone rebuild their home, come join us!

Project Coordinators work with owners and sub-contractors after events such as a fire or flood to clean up and repair damage to residential and commercial property. As a Project Coordinator, you will supervise the renovation, as well as manage costs with the insurance provider. This means you will spend a good deal of time in the field.

We are looking for individuals who are results driven and can manage several moving parts at one time. If you are self-motivated and like to be rewarded on your ability to produce, this job is for you. At Paul Davis, we all live by four core values:


The ideal Project Coordinator:

  • Is self-motivated;
  • Likes working with people and tradesman;
  • Is organized, but flexible. Must be able to prioritize and manage time;
  • Thrives under high stress situations;
  • Has excellent communication skills and carries themselves in a professional manner;
  • Works well in a fast-paced, dynamic environment; and
  • Is willing to work hard.

10 years plus of construction project management experience is required to receive consideration for this position.

Compensation includes a base salary plus the opportunities to earn commissions when the individual exceeds expectations. No limit to earning potential.

If you demand more from yourself than others demand from you, this is the place for you.

Project Coordinator Scorecard

Objective: Communicate with Project Managers & PMA/Estimator to ensure accurate scope and get to know homeowner/adjuster, recruit and manage sub-contractors to hit expected margins while delivering an exceptional customer experience. Live out the Paul Davis Basics.

Measurable Outcomes:

  • Ensure projects are completed with a 42% gross margin;
  • Manage sub-contractors to hit deadlines and stay within budget;
  • Set and exceed customer expectations with a NPS score > 75%;
  • Communicate and collaborate with customers throughout the project
  • Hit 85% of your set production cycle times;
  • Deliver what you promise to customers and clients;
  • Recruit and retain 4 subcontractors from each field of expertise; and
  • Always have a pipeline of subcontractors to call on.

Core Competencies

  • Communicate and Coordinate Projects;
  • Priority Management; and
  • Conflict Resolution.


  • Attend weekly GS&R coaching session with Sales Manager;
  • Bi-weekly profitability analysis;
  • Communicate and collaborate daily with the PM and PMA/Estimator to ensure proper handling and completion of the life cycle of the job;
  • Help ensure sub-contractors hit margins and live out Paul Davis values;
  • Close the Loop and celebrate completion of projects with customers!;
  • Always be looking to recruit great people to join your team; and
  • Live out Paul Davis Values in community.

 Essential Duties

  • Attend jobsites alongside the Project Manager, to assess damages and create a comprehensive scope.
  • Provide scopes and information to the PMA/Estimator and maintain regular contact for project changes.
  • Transfer completed estimates and scopes into a profitable job completed in a timely manner.
  • Act as the knowledgeable source of information for all operations related questions.
  • Source pricing for different projects and allocate qualified sub-contractors.
  • Organize, schedule instruct and manage sub-contractors on projects.
  • Deal with all parties regarding permits, bylaws building code regulations.
  • Ensure all involved parties are informed and working to tight deadlines.
  • Have the ability to inspect the quality and workmanship at different stages of the process, through regular site inspections.
  • Work productively as a team with one common goal.
  • Conduct pre-construction meetings at the start of each job.
  • Be responsible for the overall GP on all jobs and aggressively strive for the desired %.
  • Schedule the completed work order to include: preconstruction onsite meeting when appropriate, sequencing, timing, master scheduling, and trades assignments.
  • Start job in a timely manner.
  • Secure necessary permits.
  • Schedule inspections.
  • Administer work orders or schedule employee assignments.
  • Inspect all assigned projects for progress.
  • Maintain documentation on personal inspections and project flow.
  • Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and tradespeople conduct).
  • Manage job to speedy conclusion.
  • Interface with other team members and CSR about project progress, completion, conditions.
  • Professionally handle any and all complaints.
  • Manage punch list completion, obtain completion certificate, and collect funds, if available.
  • Handle project changes and divert the information to the relevant people.
  • Present company processes and setting expectations to sub-contractors.
  • Conduct site visits, email and telephone communications.
  • Practice immediacy by responding to all phone/email/online requests within 2 hours.
  • Maintain regular communication with all parties, to ensure schedules are followed and deadlines are met.
  • Manage multiple projects at once, whilst maintaining efficiency.
  • Provide a calming approach whilst dealing with conflict resolution.
  • Take ownership of every customer.
  • Hit and exceed weekly/monthly/yearly targets.
  • Be included in the “On-Call” team rotation.
  • Actively close jobs with homeowners and obtain completion certificates.
  • Understand the Paul Davis Key Performance Indicators and the Service Level Agreements set by our insurance customers, and setting expectations based on them.
  • Submit weekly reporting to the Sales Manager.
  • Follow established safety procedures
  • Handle enquiries from all stakeholders – both internal and external.
  • Be responsible for creating punch lists and for job completion.
  • Become IICRC certified in at least WRT, ASD, and FSRT
  • Position our customer to want to celebrate the completion of each job. Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications
  • Must maintain a valid driver’s license, insurance and reliable vehicle.
  • Must provide a clean criminal background record.

How to Apply

If you are interested in applying for this position, please submit a cover letter and an updated CV to [email protected].

Thank you for your interest in Paul Davis Ottawa